FAQ
Frequently Asked Questions (FAQ)
Q: How can I contact you with questions or issues?
A: You can reach out via our Contact Us page or email us directly at customservice@happydancesalescompany.com, or call us at (248)-309-2912.
Q: When will my order be shipped?
A: Orders received before 12 pm EST during business hours (Monday-Friday, 9 am-5 pm EST) are typically shipped the same day. We use expedited shipping services that provide tracking information sent directly to your email. In rare cases, we may delay shipment if inventory verification is needed, payment processing issues occur, or severe weather impacts our shipping partners. Rest assured, we'll keep you informed every step of the way through email notifications and order status updates in your account. If there are any issues with shipping please reach out to 248)-309-2912.
Q: Do you accept returns?
A: No, we do not accept returns due to the nature of surplus inventory. We encourage customers to thoroughly inspect items in-store or ask any questions before purchasing, as all sales are final.
Q: How do I make a payment?
A: We accept payments securely via PayPal. During checkout, you’ll be directed to PayPal’s site, where you can enter your credit card information. Once payment is complete, you’ll be able to select from available shipping methods.
If your question wasn’t answered here, please don’t hesitate to reach out. We’re here to help and will do our best to assist you!